Accessibility Statement

Thai Time NYC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

MEASURES TO SUPPORT ACCESSIBILITY

Thai Time NYC takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Thai Time NYC is partially conformant with WCAG 2.1 level AAA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

FEEDBACK

We welcome your feedback on the accessibility of Thai Time NYC. Please let us know if you encounter accessibility barriers:

TECHNICAL SPECIFICATIONS

Accessibility of Thai Time NYC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

LIMITATIONS AND ALTERNATIVES

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Thai Time NYC:

  • Gallery and food images: Uploaded images may not have text alternatives or descriptions because the platform does not immediately update the provided text alternatives or descriptions. We will consistently monitor for new changes. Typically, text alternatives or descriptions are fully published within 2 business days. Please contact us, so we are aware of this situation.

  • Online ordering platform: Thai Time NYC is currently using a Third Party service to take and receive online orders. The desktop version may or may not be completely compliant because we cannot control the nature and development environment of this Third Party service. We are currently working with them to provide a better experience for all of our customers. The mobile version is WCAG 2.0 compliant. We advise our customers to contact us directly if you wish to order food or browse our website menu catalogue.

ASSESSMENT APPROACH

Thai Time NYC assessed the accessibility by the following approaches:

  • Self-evaluation

  • External evaluation

This statement was created on February 13th, 2024 using the W3C Accessibility Statement Generator Tool.